Before the user is bound by an online purchase you should know the following:
- The main characteristics of the goods or services sold: dimensions, colours, compositions, etc. This information may be reflected in the files of each product.
- The identity of the seller by its corporate name if it’s a company or full name and surname for self-employed, CIF or NIF (VAT or TAX ID), data of the registration in the Company Registration and data of the administrative authorization if needed to provide the service.
- Full address of the seller’s establishment (not valid code or PO Box), telephone and fax number, email address and, where appropriate, identity of the seller on whose behalf he is acting.
- The full address of the headquarters of the vendor or of the one on whose behalf is acting if different from the headquarters of the establishment.
- The total price of the goods or services including all taxes and fees and if they cannot be calculated in advance it should be indicated how they can be calculated, as well as all additional costs necessary to pay or how to calculate it if they cannot be set previously.
- The cost of using remote means for the conclusion of the contract, if the cost is calculated on other than at the basic rate base.
- The methods of payment, delivery and execution as well as the date on which the good will be delivered or the service will be run (It will be in a maximum of 30 days unless a different was agreed) and the way of treatment of possible claims.
- The language or languages in which the contract will be formalized, when it wasn’t the language has been offered previous information. The conditions for exercising the right of return and the means available to the user (return form or equivalent) plus information about any return costs, exclusions from the right of return and loss of the right to exercise.
- The legal guarantee, reporting deadlines and requirements for requesting repair, replacement, price reduction or refund, as well as information on after-sales services and commercial guarantees and conditions.
- Codes of conduct to which it is attached and the access to them.
- Extra-judicial mechanisms to resolve claims of the consumer that the vendor is attached to.
- The duration of the contract and whether it is fixed-term or if the conditions are automatically extended for its completion, existing of long-term commitments and penalties for anticipated cancellation.
- The functionality of digital content and its technical protection measures, where appropriate, as well as the compatibility of these with hardware and software.
- The minimum duration of the buyer’s obligations where appropriate.
- The existence of deposits or other financial guarantees that the consumer has to contribute.
RIGHT OF RETURN
- The deadline of 14 calendar days since the reception of the order or since the reception of the last good in case of orders consisting of several products or they were composed of multiple components.
- The return form will be standardized and it could be provided and filled online, confirmed without delay with an acknowledgment.
- There is no exercise of the right of return of sealed goods which were not suitable to be returned for reasons of content protection and that it could not be adulterated, when they were unsealed by the consumer after delivery.
- Provided that it has been previously reported, it may require the customer to pay the costs of returning the product.
- If parasunibiza.com doesn’t manage the collection, can retain the refund until the reception of the goods or, if it’s earlier, until the customer proofs how returned the order.
- In case of unjustified delay of the entrepreneur in the refund of the sums paid by the consumer, this one can claim the double of them.
- If the customer exercises the right of return, parasunibiza.com will return the amounts you have satisfied, including shipping or delivery costs.
- The consumer will be simply liable for any diminished value of acquired goods if they make a use of the same other than necessary to establish its nature, characteristics or operation.
SPAIN / PENINSULA
Shipping costs will be €9.15. The term of delivery of products is 24/48 hours with a maximum of 5 working days (Monday to Friday). Given that shipments are not made on holidays, Saturdays and Sundays.
Shipping costs will be €11.82. The term of delivery of products is 24/48 hours with a maximum of 5 working days (Monday to Friday). Given that shipments are not made on holidays, Saturdays and Sundays.
Shipping costs will be €24.57. The term of delivery of products is 24/48 hours with a maximum of 5 working days (Monday to Friday). Given that shipments are not made on holidays, Saturdays and Sundays.
EUROPE ZONE 1
Shipping costs will be €22.51. The term of delivery of products is 24/48 hours with a maximum of 5 working days (Monday to Friday). Given that shipments are not made on holidays, Saturdays and Sundays.
EUROPE ZONE 2
Shipping costs will be €37.93. The term of delivery of products is 24/48 hours with a maximum of 5 working days (Monday to Friday). Given that shipments are not made on holidays, Saturdays and Sundays.
For shipments from outside the areas listed above, please contact us by email to email@example.com
If there was any rupture of stock or unavailability, we would proceed to immediately report and we would give a new delivery period.
As stipulated in the Law of Arrangement of the Retail Trade, a period of return of 14 days is set from the reception of the order.
In order to process the return you should contact via e-mail to firstname.lastname@example.org, which must specify the invoice number. Never make a return of an order without first notifying, since we will not receive any merchandise without prior notice.
The deadline for exercising the right of return is 14 business days.
Please note that the customer must check the goods before making the assembly in the workshop or before signing the delivery note to the transportation agency. There is no exercise of returning of sealed goods which were not suitable to be returned for reasons of content protection and that it could not be adulterated, when they were unsealed by the consumer after delivery.
Shipping costs for return or exchange of product will be assumed by the customer, as long as the reason for the return was not due to our error, in this case our agency transport will pick up the order to proceed to exchange.
If you have a question about a product you can refer to it in email@example.com, before placing your order.
1.- Background Information
You are accessing the site www.parasunibiza.com of Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864.
The access to the Web site parasunibiza.com automatically constitutes acceptance of these general conditions of use. These general conditions of use and the general conditions of purchase of various items that are available to the user on the website are exposed permanently, which any user can archive and print them, which allows you to be informed in advance of the conditions of use of the website, as well as the purchasing conditions. The user declares to be of legal age, to have sufficient capacity to buy and to have read, understood and accepted these conditions.
2.- Purpose of the website
The website has been designed by Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864, to sell items facilitating access to its users, to the information on the properties and characteristics of the products which are offered and other information deemed relevant to users (shipping, payment methods, applications, etc.) that the company includes directly or through links.
3.- Conditions of access and use
The use of this website does not carry mandatory registration or user registration. This registration will only be necessary to buy the items on display by entering certain data in a user registration form where the general conditions of use -see paragraph 1 of this document- are repeated. The conditions of access and use of the website of the company is strictly governed by the current law and by the principle of good faith, committing the user to make good use of the website. They are therefore forbidden all acts that violate the law, rights or interests of others, the right to privacy and honour, data protection, intellectual property and ultimately any action that could constitute unlawful conduct. The company may, at any time stop the access to the website if it was detected a use contrary to the law, the good faith or against these general conditions.
The contents incorporated on the website have been prepared and included using internal and external sources, so that the company is solely responsible for the contents developed by it, i.e. internally.
In addition, through the website, it is available to the user information of the trading products, which are subject to the current general conditions and the particular of each of them. The company is not responsible and is expressly exempt from any liability for liquidated damages that may result from improper use of the product or products, being, in its discretion, correct as cited in the contents of descriptions and applications.
1.- Information to the user of the existence of a file and request of consent for the automated processing of personal data:
In relation to personal data provided by the user in the registration form in www.parasunibiza.com, the company strictly complies with current regulations established by Law 15/1999 on Protection of Personal Data and other legislation that it develops and informs the user that the data will be included in a file for automated processing to provide user consent by accepting these general conditions to such treatment.
2.- Purpose of data
The company collects certain personal information details which are freely entered by the user in a form, with the purpose of being able to satisfy the buying process of different items, and to identify and answer the requests made by the user.
Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864, informs that will manage these data in an automated manner, for the administration, expansion and improvement of its services and for technical and commercial purposes on products and services offered. In any case, the data collected and processed by Parasun Ibiza Brellas S.L., are solely the basic ones for the purposes outlined above. Parasun Ibiza Brellas S.L. also collects certain basic data from publicly available sources in order to perform business tasks on the services the company provides.
3.- Compulsion for data entry
To access the site “parasunibiza.com” is not necessary to provide any data. However, to requests information or to request a specific service requires that the user input data into the forms on the website for the purposes described above. All fields are optional except those specifically indicated as mandatory. If not entered the consequence is the impossibility of providing the intended service to be contracted or the failure to submit the information requested.
4.- Rights of access, rectification, cancellation and opposition
The user, duly registered, will have full right, at any time, to exercise rectification, cancellation and opposition to any action, requesting for any of them by the following ways: email (firstname.lastname@example.org) or by mail to: Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Islas Baleares) with CIF: B-57937864, accompanying the application with a copy of the NIF of the holder and the precise information needed to identify the requested action.
5.- Responsible of the treatment
The responsible of the treatment of the data is Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864, who has duly registered its files in the Data Protection Agency, and can be consulted at www.agpd.es
6.- Transfer of data
There shall be no transfer of data to third parties. The user by accepting the current conditions it accepts that their data may be transferred to companies with identical social composition (same shareholders) than Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864. These data, in any case, will be treated for the same purposes as in parasunibiza.com. The user is informed that by adhering to these general conditions is giving the consent to the use necessary and essential of the data to manage shipments of purchased items, utility linked to the same purpose for which the data were entered and therefore, related to the free and legitimate acceptance of the legal relationship between the user and Parasun Ibiza Brellas S.L. whose development, compliance and control implies the need for these data.
Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864, ensures absolute confidentiality and privacy of personal data collected and therefore they have being taken security measures to prevent alteration, loss, treatment or unauthorized access by ensuring data integrity and security. However Parasun Ibiza Brellas S.L. will not be responsible for any incidents that may arise over personal data when they arise from: either an attack or unauthorized access to systems, so that it is impossible to detect or prevent even adopting the necessary measures according to the state of the current technology or a lack of diligence of the user as to the guardianship and custody of their passwords and personal data.
Neither this website nor its legal representatives are responsible for the accuracy of the information provided by third parties in their privacy policies and cookies.
1.- Accuracy of data
The user is responsible for the accuracy of its data, agreeing not to enter false data and to proceed to rectify them if necessary. Parasun Ibiza Brellas S.L. makes available to the user all means so that it can proceed to the modification of the data. It is allowed to make this change from the private and secure area that the user has in www.parasunibiza.com and that is accessed through the keys obtained with the registering of the user; hence the user must be especially diligent in the care and custody of these keys. The user express that when entering personal data of a third one instead of the own ones, is duly authorized to do so.
2.- Spamming or sending of unsolicited mails.
Parasun Ibiza Brellas S.L. with registered office in C/ Mestral, 17 attic B. 07849. Santa Eulalia des Riu (Balearic Islands) with CIF: B-57937864, is absolutely contrary to the practice of spamming and never does this type of behaviour. www.parasunibiza.com only sends information to those emails provided by the web visitors who have registered as users and, therefore, accepted these current general conditions and its data protection policy for sending this information or where appropriate to those who, prior telephone contact, they have authorized the sending of the emails.
3.- Liability of the Company
3.1.- Errors in the connections, fortuitous event and force majeure
Parasun Ibiza Brellas S.L. will not be liable for any errors, delays in access, delays in the system, fortuitous type causes or force majeure or any other contingency totally unpredictable and therefore external to the good faith of the company.
parasunibiza.com is committed to try to solve those problems using all means at its disposal and offering all necessary support to the user to resolve the incidents as quickly and successfully as possible.
Parasun Ibiza Brellas S.L also will not be responsible for failures due to the causes may occur in communications, deletion or incomplete transitions so that does not guarantee that the website was operative all the time when it was due to issues not attributable to the company or that it cannot resolve with the means at its disposal. The user disclaims any responsibility to Parasun Ibiza Brellas S.L. if any of these problems occurs.
3.2.- Use of the website
Parasun Ibiza Brellas S.L. shall not be liable in any circumstances for errors or damage caused by inefficient and bad faith use of the service by the user. Nor will be responsible for the consequences, major or minor ones, by the lack of communication between the company and the user when it is attributable to the non-functioning of the email provided or by the falsity or error of the data provided by the user registration at www.parasunibiza.com
Parasun Ibiza Brellas S.L. assumes the responsibilities arising from the provision of services offered through its website, with the limits set by these current general conditions of contracting of the services available to the user.
4.- User responsibility
4.1.- Good use of the service.
The user is obliged to make good use of the service and therefore not to use it in bad faith for any practice that is prohibited by law or rejected by commercial usage. Parasun Ibiza Brellas S.L. is empowered by these current general conditions of use, from the time that has actual knowledge of the performance of any act or illegal use in general, to inform to the competent authorities the circumstances and to deregister the user or to restrict access to the website.
The user is solely responsible for any claims or legal, judicial or extrajudicial action initiated by third parties harmed directly by the user before courts or other bodies, taking the user all expenses, costs and compensation, if any, may result from its performance, even though the claim was directed by Parasun Ibiza Brellas S.L.. This company will cooperate and notify to the competent authority these incidents at the time that has actual knowledge that the damage caused constitutes any kind of illegal activity, especially in the area of contents entered by the user that may infringe rights or legitimate interests of Parasun Ibiza Brellas S.L. or third parties.
4.2.- Guard and custody of passwords
The user will be responsible for the security and confidentiality of all keys with which it accesses to its private area -which it’s given when registering as a user- to make the contracting for various services and it must keep them in a safe place in order to prevent access to unauthorized third parties.
4.3.- Due diligence
The user is responsible for performing all the actions that are required with due diligence, with special character, the user must be diligent in regard to the updating and accuracy of its personal data, primarily the email indicated on the user registration form as main contact mean with the company, see clause 8 of these conditions.
Parasun Ibiza Brellas S.L. and the user agree to communicate and notify each other all incidents that occur throughout the validity of the various services that can be hired, and preferably prior to any other form of communication, via email. The mail of Parasunibiza.com, for these communications, will be email@example.com and the one of the user will be provided in the registration form in parasunibiza.com. The user commits itself to keep operating this email address and to change it from its private area if necessary to continue receiving communications. In any case, if any urgent problem or failure in the previous communication happened, the communication will be done by phone, fax, mail, courier or any other suitable system to the aim pursued. However, the preferred means of communication is email, being exempt the company from all liability that may arise from the lack of consultation or error in the email provided by the user. Each party shall be responsible for the custody of copies of communications were made.
COPYRIGHT AND TRADEMARK
PARASUN IBIZA is a registered trademark so that all rights are reserved. It is forbidden, therefore the external use by any means and form of the brand of the company, which includes both the name and logo, unless express consent of Parasun Ibiza Brellas S.L. In addition, the website of parasunibiza.com, own content, programming and design is fully protected by copyright, and it’s expressly prohibited any reproduction, communication, distribution and transformation of the protected elements unless express consent of the company.
GUARANTEES OFFERED BY THE PRODUCTS
Parasun Ibiza Brellas S.L. guarantee the integrity of the products shipped to the customer at the time of delivery. Such integrity will be endorsed by the customer signing the delivery note. In the event that the products do not arrive intact and in perfect condition, the customer will be responsible for notifying the company, which shall, in accordance with the user, proceed to the substitution or termination of contract of purchase, all without additional cost for the customer, according to the provisions of the General Law for the Protection of Consumers and Users (TRLGDCU): The repair and replacement will be free for the consumer and user. Such gratuity shall include the necessary costs incurred to remedy the lack of conformity of the products with the contract, especially the shipping costs as well as the costs related to labour and materials. Meanwhile, Article 123 of TRLGDCU recognizes that: “The seller is liable for failures of conformity that become apparent within two years from delivery.” In addition, paragraph 5 of Article 123 recognizes that: “The consumer and user must inform to the seller of the lack of conformity within two months after it had knowledge of it.” In the interpretation of these client rights, established in the mentioned Act, it must be taken into consideration the nature of the product: of consumption and perishable.
APPLICABLE LAW AND JURISDICTION
These current General Conditions are governed by Spanish law. They are specifically subject to the provisions of Law 7/1988 of 13 April, on General Conditions of Contracting; Law 26/1984 of 19 July, General, for the Defence of Consumers and Users; Royal Decree 1906/1999 of 17 December 1999, by which the Telephone and Electronic Contracting with general conditions are ruled; Law 15/1999 of 13 December on Protection of Personal Data; Law 7/1996 of 15 January of Retail Trade and Law 34/2002 of 11 July, of Services of Society of Information and Electronic Commerce.
If any provision of this document is declared invalid, the remaining provisions shall remain in full force, taking into consideration the will of the parties and the purpose of these current conditions. This current contract is exclusively made in Spanish. This is just an approximate translation of its original one. Parasun Ibiza Brellas S.L. may not exercise any of the rights and powers conferred on this document which does not imply any waiver of the same at all, unless expressly recognized by the company. These current general conditions are recorded in the General Register of Conditions of Contracting to provide transparency and security to the whole process.